Here at Teeny Rockers, we want to help you to enjoy your shopping experience as much as possible. If you have any questions, you can always hit us up on Facebook, click the little blue 'message' button on any page or rock on over to our Contact Us page. You can also check out the frequently asked questions below:
Q. What payment options do you guys have?
A. We accept a wide range of payment options;
- American Express
- Apple Pay (on compatible Apple devices)
- Google Pay (on compatible Android devices)
- Laybuy (What's This?)
Please note Laybuy is currently only available for our New Zealand customers. However, we have heard talk that it might be available to our Aussie mates very soon. Watch this space!
Q. How long does shipping take?
A. This can vary depending on where you live but generally if you're in New Zealand the roadies can get to you in about 2-3 working days, if you're in Australia, USA, Canada, UK or Ireland our roadies have to go a bit further (but they get a ride in a plane!) so it's about 3-10 working days.
Q. What does shipping cost?
A. Our roadies charge based on weight so we do too. Most orders within New Zealand are going to be $5.50. If you spend over $100 shipping is FREE. A heavy order over 2kg may cost a bit more but it will tell you in the cart before you pay and it's unlikely you'll reach that weight without crossing the $100 spend threshold to get free shipping anyway.
If you're in Australia, under 1kg is NZD$14.95 and you'll usually get 2 or 3 items in your cart before you reach 1kg. Between 1kgs and 2kgs is NZD$24.95. If you're unsure, as you go through the cart it will calculate the weight and tell you the shipping cost before you pay and because we love our mates over the ditch, you guys get FREE shipping if you spend over $100 too!
Don't worry USA, Canada, UK and Ireland, we haven't forgotten you! Under 1kg is NZD$29.95 and you'll usually get 2 or 3 items in your cart before you reach 1kg. Between 1kgs and 2kgs is NZD$51.95. If you're unsure, as you go through the cart it will calculate the weight and tell you the shipping cost before you pay. We'd love to offer you free shipping over $100 as well but you're just so damn far away we can't quite do it. Please accept our love and admiration in lieu of free shipping.
Q. What's the best way to keep up to date with what you guys are doing?
Q. Can I pay in my local currency?
A. Currently all transactions are in New Zealand Dollars. We do provide estimations in Australian Dollars, US Dollars and British Pound Sterling but please be aware these will be charged in NZD at the checkout.