FAQs

Here at Teeny Rockers, we want to help you to enjoy your shopping experience as much as possible. If you have any questions, you can always hit us up on Facebook, click the little blue 'message' button on any page or rock on over to our Contact Us page. You can also check out the frequently asked questions below:

Q. What payment options do you guys have?

A. We accept a wide range of payment options;

  • Visa
  • MasterCard
  • PayPal
  • American Express
  • Apple Pay (on compatible Apple devices)
  • Google Pay (on compatible Android devices)
  • Laybuy (What's This?)
    Please note Laybuy is currently only available for our New Zealand customers. However, we have heard talk that it might be available to our Aussie mates very soon. Watch this space!
  • Afterpay
  • Bank Transfer

Q. How long does shipping take?

A. This can vary depending on where you live but generally if you're in New Zealand the roadies can get to you in about 2-3 working days once your order is ready. If you're in Australia, USA, Canada, UK or Ireland our roadies have to go a bit further (but they get a ride in a plane!) so it's about 4-14 working days once the order is ready.

Q. What does shipping cost?

A. Orders over $100 within New Zealand are FREE shipping. Woo Hoo! Otherwise, tracked courier in New Zealand in $5.50.

If you're in Australia, under 1kg un-tracked is NZD$13.95, tracked is $25.95. Most orders are well under 1kgs. Between 1kgs and 2kgs is NZD$29.95. Larger or heavier packages may incur a higher cost. If you're unsure, as you go through the cart it will calculate the weight and tell you the shipping cost before you pay.

Don't worry USA, Canada, UK and Ireland, we haven't forgotten you! Under 1kg un-tracked is NZD$22. Between 1kgs and 2kgs is NZD$50. If you're unsure, as you go through the cart it will calculate the weight and tell you the shipping cost before you pay. We'd love to offer you free shipping as well but you're just so damn far away we can't quite do it. Please accept our love and admiration in lieu of free shipping.

Q. What's the best way to keep up to date with what you guys are doing?

A. You can follow us on Facebook, Instagram, Pinterest and even on Spotify! You can also sign up to receive our Teeny News via email by entering your email address at the bottom of this page.

Q. Can I pay in my local currency?

A. Currently all transactions are in New Zealand Dollars. Everything is in NZD at the checkout.